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Book With Confidence

We have been creating unforgettable journeys for over 30 years. Your happiness and safety are at the heart of what we do. So, if the unexpected happens and you need to change your travel plans, we will always be flexible.

In that respect, our ‘Book with Confidence’ promise is simply setting out in print that which we have always done in practice.

OUR PROMISE

We cannot wait to begin travelling again, and if you are reading this then it is likely your mind is similarly occupied. Yet, we appreciate that as the world adjusts to life with and post COVID-19 there is much uncertainty.

To encourage you to take that positive step and book your holiday we would like to offer you the following assurances:

— Should you need to postpone your holiday, for whatever reason, you can do so for up to 12 months from your original date of departure with no fee. This can be done up to 45 days prior to your departure.
 
— If any official body advises against or prohibits travel to your destination, you will have the option of postponing or cancelling your holiday and receiving a full refund.

— If any official body advises against or prohibits travel to your destination, within 28 days of your date of departure, you will have the option of postponing or cancelling your holiday and receiving a full refund.

Where your postponement results in an increase in costs e.g. due to a change in season, the price of your holiday may change. Likewise, should the cost reduce, so will our price to you.

Valid for bookings made before 31st December 2020.
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Which Countries are Open for Travel?

As we adjust to life with COVID-19, rules about travel are rapidly changing. Country borders are opening up and international flights resuming. Travel must resume and around the world many countries have put policies in place to safely reopen their borders and welcome us back. Others are not far ...
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Coronavirus Update, A Message from our MD

As the situation surrounding COVID-19 continues to evolve, our primary concern remains the safety and well-being of our clients, partners and team members. Every holiday we arrange is uniquely designed to appreciate our clients’ individuality and we are approaching the current situation in the sa...

COVID–19 FAQ

If you are considering an escape to one of our world's wild places, your dedicated travel designer can answer any questions you have about travel during and post COVID-19.

Meanwhile, here are answers to some of your frequently asked questions about the safety and practicalities of trav...
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About Us
Like mankind, Journeysmiths’ roots are in Africa. 30 years ago John Burdett and Warwick Hoffman, the original Journeysmiths, founded Africa Exclusive. They were, and still are fired by a passion to show clients the wild world they love, in privacy and comfort. Today a family of Journeysmiths sharing their DNA and this driving passion arranges the finest possible holidays to amazing places across five continents.
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Start the Conversation
Your time is precious and in a world of uncertainty, our aim is to give you the best possible advice. If you are considering an escape to one of our world's wild places, your dedicated travel designer can answer any questions you have about travel during and post COVID-19.

UK: +44 (0)1604 637332
USA: +1-888-766-9450
Email: inspireme@journeysmiths.co.uk